The Service Line concept provides for employees to be fully available to a customer on an exclusive basis. The range of services and service times, up to 24/7, are agreed individually and can also be implemented as a managed service. It includes at least 1st level activities, but can also include 2nd level activities and service management.

After successful onboarding, our experts not only master the respective technologies in general, but also the specific circumstances of the customer.

Our many years of experience qualify us to optimize your entire service. We are also happy to provide you with the infrastructure in the form of a ticket system, telephone system and monitoring for a comprehensive service.