With the ever-increasing complexity of production plants and the associated automation and production-related industrial IT systems, support tasks are becoming more and more important. For many companies in the process industry, support tasks that arise in day-to-day operations, such as the elimination of faults or minor configuration work, are not part of the actual service focus.

SpiraTec helps you to solve these tasks conveniently and efficiently for your company.

In addition to providing support for IT systems, we also take on similar tasks for automation solutions – please contact us if required, we will find the right solution for your task.

Our services are divided into three areas, which you can find out more about on the following pages.

The Technical Service Desk is the first point of contact for our customers with various technologies to our IT experts.

Our Service Lines are special teams that provide comprehensive support for a project or customer.

In the Premium Support area, we also offer customized solutions, such as 24/7 on-call support with our own hotline, short response times and direct contact with a team of IT specialists and MES consultants.